Privacy Policy

• Applicable Privacy Laws means any applicable privacy or other law relevant to our operations, including including the General Data Protection Regulation (EU) 2016/679 (GDPR); European Union Member State laws, Switzerland, the United Kingdom, rules, and guidelines implementing or supplementing the GDPR, as amended from time to time and to the extent applicable to our Company’s operation and our Services; the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), Cal. Civ. Code §§ 1798.100 et seq., to the extent applicable; the Virginia Consumer Data Protection Act, H.B. 2307, 2021 Gen. Assemb., Reg. Sess. Va. 2021 (VCDPA), to the extent applicable; the Texas Data Privacy and Security Act, H.B. 4, 88th Legislature (Tex. 2023) (TDPSA), to the extent applicable; the Oregon Consumer Privacy Act, ORS 646A.570-646A.589 (OCPA), to the extent applicable, and any other applicable U.S. state privacy laws; the Israeli Privacy Law – 1981, including any amendments and revisions, and any regulations enacted thereunder, including but not limited to the Privacy Protection Regulations (Transfer of Data to Databases Abroad), 5761-2001, and the Privacy Protection Regulations (Data Security), 5777-2017, as well as any applicable guidelines, standards, and/or instructions published by the Israeli Privacy Authority, in effect from time to time, relating to data security and privacy.
• Minor refers to a data subject underage (under 16 years or less depending on the legal jurisdiction applicable), such that the processing of his/her personal data is only lawful if parental or guardian consent has been obtained.
• Data Controller refers to the person, organization, public authority, agency, or other body that, either alone or with others, determines the purposes for which and the manner in which any Personal Data is to be processed, and defines the controls required for such processing.
• Data Processor refers to any person or organization (other than an employee of the Data Controller) who undertakes the processing of Personal Data on behalf of the Data Controller.
• Data Subject refers to an individual who is the subject of Personal Data.
• Data Subject Consent refers to the Data Subject’s approval or agreement for an activity to take place, having considered the benefits and risks of the activity. For consent to be valid, the data subject needs to be informed, have the capacity and knowledge to decide, and to have given their consent voluntarily.
• Personal Data refers to information about a living individual, which means that they can be identified (a) from that data, or (b) from that data and any other information which is, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person or could in the future, come into the possession of the data controller, and as provided in this Privacy Policy below.
• Non-Personal Data means information that does not personally identify a living individual and does not reveal his or her specific identity as an individual, such as anonymized information.
• Processing refers to any operation which is performed upon or applied to Personal Data, whether undertaken manually or by automated means, including its acquisition, organization, storage, retrieval, consultation, amendment, availability, disclosure, erasure, or destruction.
• Subprocessor shall mean any entity appointed by us or by one of our sub-processors, to Process Personal Data on our behalf or on behalf of that sub-processor, excluding any employee of Versatile or of our sub-processor or of any such appointed person but including any contractor or affiliate of the foregoing.
• The terms “Controller“, “Processor“, “Sub-Processor”, “Data Subject“, “Personal Data“, “Processing” (and/or “Process“), “Personal Data Breach”, the “Union”, “Member State” and “Special Categories of Personal Data” shall have the meanings given in the EU GDPR. The terms “Business”, “Business Purpose”, “Consumer”, “Service Provider”, “Third Party” or “Contractor” shall have the same meaning as in the CPRA. To the extent that CPRA applies, the term “Controller” shall also mean “Business”, and “Processor” shall also mean “Service Provider”, “Contractor” or “Third Party”.

• Contact details. We may process your contact details (such as name, business email address, telephone, company name, country, or role) if you submitted those to us when applying to us concerning our Services or when reaching out to our support services, as further described below.
  • Purpose: We use this information, based on your consent and our legitimate interest, for the purpose for which it was provided, respectively, including, responding to your inquiry and providing you with the support or information you have requested.
  • Retention: We retain such information for as long as needed to provide you with the inquiry requested or as required under applicable law. We may use third-party services to help us provide this service. Hence your data will be shared with them only for processing, tracking, and addressing your request.
• Sharing with us your Feedback: You may voluntarily share your feedback with us to assist us improving Versatile System. For that you will be asked to provide us your details (such as name and email). In order to give us essential and profound feedback, we allow you to upload documents and files. We implement technical and organizational measures to ensure the full protection of the shared data.
  • Purposes: We use the information to review your feedback, to deliver the Services, and to protect the access to your account and purchased Platform licenses.
  • Retention: We apply data retention rules to abide by data minimization principles. We will retain your information for as long as you did not explicitly ask us to delete it or if we learn that it was unlawfully collected, and provided that no exemption is applied according to applicable law. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law and helpful for the service to function properly.
• Signing up and registration. Our Site and our Platform require registration and signing up to a user account. If you choose to do so, you will be asked to submit some information such as your email address, full name, and credentials. Your email address will be used as your username together with a password of your choice for authentication and authorization purposes. This information will be used to uniquely connect your account with you, your device (pc or mobile), and your usage and for account authentication and security purposes.
  • Purpose: We use your account information to assign an account to you, secure your access to your account,  and provide you with access to your activity and the ability to manage it directly.
  • Retention: We retain account information for as long as you are a User of the Product, and so long as the Account Information is required to provide you with the Services or, as required by any applicable law. If billing is involved, we may retain such data for up to seven (7) years from the billing event, as required by applicable tax laws.
• Providing the Services. We require you to set up a user account to provide our Platform Services. We collect data for this account at three levels – the customer’s corporate name, headquarters address and local address as applicable; the job site address and project calendar and planning data; and individual user name, title and telephone number.
  • Retention: We retain account information for as long as you are a User of the Product, and so long as the Account Information is required to provide you with the Services or, as required by any applicable law.
• Purchasing our Platform license. If you wish to purchase a product license from us, you will be asked to provide your contact information, such as your full name, email address, billing information, and any other purchase-related information, in order to process your purchase, contact you in case of support necessity if an issue arises, and to protect the access to your account and purchased Platform licenses. We also use this information to share purchase confirmations, notifications, support and product notices. Please note that depending on the product your purchase and the payment method you choose, your Payment Information will be collected either by third-party payment processors.
  • Purposes: We use the information to process your order, to deliver the Service you ordered, to manage your purchase, and to protect the access to your account and purchased Platform licenses.
  • Retention: We retain this information for as long as your license is valid, and may sometimes retain it for longer periods when applicable laws require.
• Scheduler Services Option. To improve the experience of the Platform usage, we allow our Clients to configure a scheduler service option. Our Clients may monitor their activities and add relevant third-party (“contractors”) details. It may provide analysis and monitoring tools to our Clients. It should be emphasized that this action refers to our Clients’ sole responsibility. Our Clients must rely on a data processing legal basis before processing any data from third parties.
• Images, videos, and media files. When you use our Platform, you can use a video camera option to measure statistical construction data related to the designated construction project (for example, data concerning utilization, time on hook, steel installation, concrete pouring tracker, truck deliveries, and more). We do not retain Your Content beyond what is necessary to provide your daily operation insights. Upon your choice and request, we may offer you a backup option or cloud storage. In this case, it will be encrypted, and we will have no access to Your Content. We do not, under any circumstances, collect personal data concerning this category. However, It should be emphasized that this action refers to our Clients’ sole responsibility. Our Clients must rely on a data processing legal basis before processing any data from third parties.

• Data we collect when you use our Services

This category refers to data we use to improve our Clients’ and Visitors’ experience and our process performance for our Services. WhenWhen you access the Site, or otherwise use the Services, certain information about your actions in connection with the Services, your device, and Site visit may be processed in order to provide the Services, to maintain them, to understand a User’s usage of them, to improve them with further versions and features, and to  support and protect them.

• Online identifiers: When you use the Websites or Services, we may process one or more of the following online identifiers: the IP address that your internet provider assigned to your device and access to the web, cookies information, browser details or upon landing on our Websites. Such information, like any other digital service, is collected through cookies, pixel tags, and log files and includes online usage data, login data (when applicable), and IP address.
  • Purposes: We obtain information from server log files and use tracking technologies, like pixel tags, on our Websites to collect Online Identifiers. We use online identifiers for various purposes: (i) As part of our legitimate interests, we use certain online information for analytics and statistical purposes (ii) We also use IP addresses many times as part of our legitimate interests to monitor, detect and prevent fraud or any automated non-human actions across our Websites and Services. The IP address also serves our legitimate interest to learn the country from which you access the Services and make sure we provide  Services in the right language and in compliance with the jurisdiction in which we offer the Services. (iii) In certain cases, and upon your consent, third-party cookies and tags will be used for advertising and marketing purposes of our Services, including by using retargeting. See further explanation under “Third Party Services”.
  • Retention: We retain online information for as long as necessary to achieve the purpose for which it is processed, to begin with, or, until we make it Non-Personal Information, in which case, we reserve the right to retain the information without any time limitation, based on our discretion and commercial necessities.
• Device Information: We may collect certain information about the device from which you access the Website, use Products and Services, such as user-agent (that includes the browser type and version, IP address, operating system type and version), device type (mobile/desktop), type and version of your operating system, and the language you use on your device.
  • Purposes: Based on your consent, and in certain cases, our legitimate interest, we may process device information for the purpose of the Platform’s compatibility purposes, to the right device type, the relevant operating system’s version and features.
  • Retention: We retain device information for as long as necessary to provide the Service’s functionality, to maintain a record of your license key and usage of the product, to associate license terms and renewals.
• Online activity: We also collect certain online activity information from Visitors, for example, if you clicked an advertisement for our Services, we will get the source URL in which you click the advertisement, or, by using third-party services (such as retargeting), we may offer to you one or more of our Services when you visit other websites. Under this category, we may also document in log files your clicks on actions and buttons across our Website or Services, if provided, as described under the category of “Online Identifiers”.
  • Purpose: We use this information for the following purposes: (i) Based on your consent for advertising, marketing and retargeting of our Services. (ii) Based on our legitimate interest – to make the Website, Platform and Services responsive and functional, to measure and calculate our payments to advertisers and to monitor and prevent ad fraud concerning our Services.
• Platform and Website Activity: we automatically record and process activities related to the Platform’s usage and functionality in order to be responsive to them or allow you to revert certain actions you took such as your Site and Platform use, including but not limited to performance and frequency of use, or the number of times you visit or use the Site or Platform and the time you spend using it.
• ‍Purpose: The purpose of these transcripts is to accurately document discussions for record-keeping, service improvement, and to ensure the quality and integrity of our communications. The transcripts may capture details of the conversation and will only be generated for the duration of the meeting.Retention: We will retain transcripts for as long as you remain a user of the product, or as long as the data is required to fulfill its intended purpose, in compliance with applicable regulations.
• Video Meeting Call Transcripts. With your explicit consent, we may activate automated transcription tools during certain video meetings. These tools will automatically transcribe the spoken content of the meeting, capturing key details to ensure that no important information is missed. By agreeing to the transcription, you allow us to improve our record-keeping and provide more accurate follow-up services.
  Purpose: The purpose of these transcripts is to accurately document discussions for record-keeping, service improvement, and to ensure the quality and integrity of our communications. The transcripts may capture details of the conversation and will only be generated for the duration of the meeting.Retention: We will retain transcripts for as long as you remain a user of the product, or as long as the data is required to fulfill its intended purpose, in compliance with applicable regulations.

Data we collect from third parties This category refers to data we may receive from third parties concerning the Services we provide to you.

• Data from companies that offer their products or services in relation to our Services or whose products or services may be linked from or to our Services.
• Information for marketing operations provided by third-party marketing services.
• Analytical information provided by third-party analysis services engaged in analyzing how users use the Services.
• Additional information as required from us to comply with legal obligations.
• Any data obtained by any of the above means may be associated with other data you have previously provided to us.
• Third-party advertising companies are sometimes used to help us collect this personal information.

• Your ability to opt out from Versatile cookie collection

Versatile understands the importance of your privacy and allows you to control how we collect your data through cookies. Here are the ways you can opt-out:

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If you are located in the European Economic Area (“EEA”), you have certain rights with respect to your Personal Data, including:

• the right to be informed
• the right of access
• the right to rectification
• the right to erasure
• the right to restrict processing
• the right to object to processing
• the rights in relation to automated decision making and profiling.

Please contact us at: privacy@versatile.ai with your detailed request and sufficient information to allow us to verify you and your request, and we will process your verifiable request within the timeframe indicated in the applicable regulation. Please note, that when handling these requests, we may ask for additional information from you. you. We will make good-faith efforts to locate the data that you request to access.

When you ask us to exercise any of your rights under this Policy and the applicable law, we may need to ask you to provide us certain credentials to make sure that you are who you claim you are, to avoid phishing and/or disclosure to you of Personal Data related to others.

We may redact from the data which we will make available to you, any Personal Data related to others, if applicable.

To learn more about the Personal Data we collect, including the specific Personal Data categories collected, sources of collection, our purposes for collection, and the categories of service providers with whom we share Personal Data, please see the headlines above.

We do not sell Personal Data for business or commercial purposes, but we may share personal information or aggregated information with a third party for a business purpose. When we do so, we enter a contract that describes the purpose and requires the recipient to keep that personal information confidential and not use it for any purpose except the agreement.

If you wish to exercise your rights concerning our third party’s disclosure aspects, please refer below to the “Exercising Your Rights” section below.

Consumer Rights

• The CPRA grants California consumers specific rights in connection with the Personal Data collected by businesses, as described below:
• Right to Know: You have the right to know the categories and specific pieces of Personal Data we have collected about you in the previous 12 months.
• Right to Deletion: You have the right to request that we delete any Personal Data we have collected about you.
• Right to Request Information: You have the right to request information about our collection, sale, and disclosure of your Personal Data from the previous 12 months.
• Right to Opt-out of the Sale of Personal Data: You have the right to opt-out of the sale of Personal Data we have collected about you. As of the date of this Policy, we do not sell the Personal Data we have collected about you.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CPRA rights. We will not treat you differently for exercising any of the above rights.

Exercising Your Rights

To exercise any of the CPRA rights above, don’t hesitate to contact us by emailing at privacy@versatile.ai. We will fulfill your request within 45 days of receiving your request. Some of these rights may be subject to limitations and qualifications, such as where fulfilling the request would conflict with federal, state, or local law, regulatory inquiries, subpoenas, or our ability to defend against legal claims. We will verify your request using your email address. If you’ve created an account with us, we will also verify your request using the information associated with your account, including billing information.

Note that we cannot respond to your request if we cannot verify your identity and confirm the Personal Data related to you. Making a verifiable consumer request does not require you to create an account with us. If you wish to use an authorized agent to submit a request to opt-out on your behalf, you must provide the authorized agent with written permission signed by you. We may deny a request from an authorized agent if the agent cannot provide to us your signed authorization demonstrating that they have been authorized to act on your behalf.

If you do not wish for our online third-party partners or us (such as advertising networks) to sell or share your personal information with others, please click on the “Do Not Sell or Share My Personal Information” link to contact us with questions or to exercise your right to opt-out.